Contact Information (NOC)
| Phone: | +41 61 201 30 92 |
|---|---|
| Fax: | +41 61 201 30 99 |
| E-Mail: | noc@mironet.ch |
| Website: | www.mironet.ch www.mirocloud.com |
| Office Hours: | Mon - Fri (excluding holidays) 08:30 – 12:00 CET/CEST 13:30 – 18:30 CET/CEST |
|---|---|
| NOC availability: | Outside office hours the NOC is reachable via E-Mail. |
| Address: | Strassburgerallee 86 CH-4055 Basel |
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Abuse / Spam
Please use the abuse contact abuse@mironet.ch in case you get spammed, hammered, SYN flooded etc.
Requests to admin-c or tech-c will not be ignored but if you send your request to abuse@mironet.ch it goes directly to the right person.
Got SPAM? How to complain …
Please send as much information as possible, include full headers (forward the spam message) and time zones to abuse@mironet.ch
Got hacked? How to complain …
Cited from ripe.net
In your complaint, include as much relevant information as possible to make it easier for the ISP to locate and deal with the abuser. If your firewall software has generated a log file of the attack, then you should include that. If not, try to include at least:
- the IP address that attempted the network intrusion
- the date
- the time
- the time zone
General Network Information
Peering Policy
We follow an open IPv4 and IPv6 peering policy and will gladly answer any peering request as soon as possible:
peering@mironet.ch- Peering contract required?
- No. But if you have one and need it, send it in.
- MD5 secret preferred?
- No. But you may choose one if you want.
Points of Presence
- EBM Telecom AG, Münchenstein, Switzerland
- IPv4: 109.71.103.128/25
- IPv6: 2a00:17e0:a:1::/64
- Equinix ZH4, Zürich, Switzerland
- IPv4: 109.71.103.64/25
- IPv6: 2a00:17e0:a:2::/64
- SwissIX, InterXion, Glattbrugg, Switzerland
- IPv4: 91.206.52.179/23
- IPv6: 2001:7f8:24::b3/64
- IWB Telehouse, Basel, Switzerland
- IPv4: 109.71.103.64/25
- IPv6: 2a00:17e0:a:2::/64
Traceroute / Looking Glass
You'll find the webinterface to our looking glass server here:
http://lg.mironet.ch/lg/
If you prefer telnet try this: telnet://91.212.196.5:2605
IPv6
We fully support IPv6 throughout our whole infrastructure. Every customer (existing or new) using MiroNet Hosting or MiroNet Network Services gets a /56 or /64 IPv6 assignment for free and up to a full /48 on request.
If you have a question about IPv6 and how it works on your server/router/whatever, don't hesitate to contact us. We will be glad to provide services over IPv6 (in fact, we're doing it right now) and also help you with the transition.
This site is reachable over IPv6 too.
Detailed Network Information
Prefixes
We originate the following prefixes. You shouldn't see any other prefixes via BGP originating from AS49983.
- IPv4
- 109.71.96.0/21 (Whois)
- 91.212.196.0/24 (Whois)
- 195.130.196.0/24 (Whois)
- IPv6
- 2a00:17e0::/32 (Whois)
Prefix length
We accept up to a /24 for IPv4 and up to a /48 for IPv6.
BGP Communities
We accept BGP community information (both formats) in updates and pass it on. We may add the following communities to prefixes according to how we learned them:
| origin communities | exchange points | ||
|---|---|---|---|
| 49983:4000 | MiroNet customer route | 49983:30000 | route learned from private peers |
| 49983:5000 | MiroNet own route | 49983:30001 - 30100 | incremental number of private interconnects |
| 49983:50000 | route learned at public peering exchanges | ||
| 49983:50001 | route learned at SwissIX, InterXion, Glattbrugg | ||
| well-known communities | local preference | prepend | |||
|---|---|---|---|---|---|
| 65535:65281 | NO-EXPORT (RFC1997) | 49983:19299 | give routes localpref below private routes (300) | 49983:100n | prepend n × to customers (n <= 3) |
| 65535:65282 | NO-ADVERTISE (RFC1997) | 49983:19149 | give routes localpref below public peer routes (150) | 49983:110n | prepend n × to SwissIX peers (n <= 3) |
| 65535:65284 | NOPEER (RFC1997) | 49983:19099 | give routes localpref below normal routes (100) | 49983:120n | prepend n × to private peers (n <= 3) |
